Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: Order verification, tailoring, quality check and packaging. All orders are dispatched within 24 hours after the order is placed.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by expedited mail which is an Italian postal service that is delivered by US Postal Service. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination in the USA, but can take longer from time to time due to US Customs.
- COVID-19 UPDATE: Unfortunately shipping now takes on average up to 6/8 weeks and if your delivery is time-bound it's best to upgrade to UPS 3/5 days.
- UK Border Fee - A fee will be implemented, effective 01/01/2021, on all shipments (excluding letters and documents) exported and imported between European Union Countries and Great Britain (England, Scotland and Wales), as well as shipments between Northern Ireland and Great Britain. The buyer is responsible for all costs from the point of delivery, including import customs clearance, duties and taxes.
Thank you for your patience while waiting for your parcel.
Remember: we are located in Rome, Italy!!!